Customer support teams, hired fast
Customer support hiring for BPOs and corporates in Mumbai, from one team leader to high-volume drives.
Five hiring tracks, one focus
Our core work is customer support and sales hiring. That focus means faster shortlists and better-matched candidates.
Voice process
- Domestic and international voice
- Hindi and regional-language processes
- Customer service executives
Non-voice and back office
- Chat and email support
- Data entry
- Back-office operations
Sales and telecalling
- Telesales and telecalling
- Inside sales
- Business development
Technical support
- Domestic technical support
- International technical support
- Process-specific support roles
Team leads and quality
- Team leaders
- Quality analysts
- Trainers and operations roles
Other roles on request
Our clients also trust us with admin and other office roles. Tell us what you need.
Send a requirementThree ways to hire with Jobroots
Permanent hiring
We find, screen and validate candidates for your open roles, then coordinate interviews and support them until they join.
- Freshers to managers
- Screening against your criteria
- Joining support and follow-up
Bulk hiring
High-volume hiring for BPO and customer service teams, including hiring drives for new processes and campaigns.
- Large sourcing network
- Walk-in and drive coordination
- Regular status updates
HR consulting
Practical advice on your hiring process, role descriptions and how to attract and keep the right candidates.
- Hiring process review
- Job description support
- Recruitment planning
Eight steps, one point of contact
You share the requirement once. We handle sourcing, screening and follow-up, and keep you updated at every stage.
- Requirement understanding
- Candidate sourcing
- Initial screening
- Candidate validation
- Profile submission
- Interview coordination
- Follow-up
- Joining support
Rooted in quality, built for speed
Quality over quantity
We match candidates to your real requirement instead of forwarding large numbers of CVs.
Faster hiring
Our sourcing network supports urgent and ongoing hiring requirements.
Structured screening
Every profile is checked against your criteria before you see it.
Clear communication
Regular updates on candidate status, interviews, selections and joining.
Bulk hiring ready
From a single key role to high-volume hiring drives.
Built around you
Every client requirement gets its own recruitment plan.
Tell us who you need
Share your requirement and our team will contact you to discuss it.
- Screened profiles that match your criteria
- Single roles or bulk hiring drives
- Your company name stays confidential in our job posts
Prefer email? Write to business@jobroots.co.in.
Thank you. We've received your requirement.
Our team will contact you soon to discuss it. For anything urgent, message us on WhatsApp.
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Questions from employers
What roles do you hire for?
We specialise in BPO and customer support teams: voice, chat and email, sales and telecalling, technical support, and team leads and quality analysts. For existing clients we also fill other roles on request.
How are your fees calculated?
Fees depend on the role, the number of positions and the type of hiring. Message us on WhatsApp and we'll share a quote.
Can you handle bulk hiring?
Yes. We support both regular requirements and high-volume hiring drives.
Will you share our company name with candidates?
Only when you are happy for us to. Our job posts never show client names.